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SHIPPING POLICY

Pre-Order Shipping

When you place a pre-order, you are reserving an item that is not yet in stock. We will ship your order as soon as the item becomes available. Any estimated shipping timeframe provided is indicative only — we cannot guarantee an exact shipping date, as stock arrivals may be subject to delays outside our control.

If you add in-stock items to a pre-order, all items will be held and shipped together once the pre-ordered item is available. If you need in-stock items sooner, we recommend placing a separate order.

If your purchase is time-sensitive — such as for a planned trip or event — we advise waiting until the item is in stock before ordering.

⚠️ Important Notice for U.S. Customers

All orders processed by U.S. Customs are subject to import duties and broker fees. The U.S. has ended the duty-free exemption for low-value imports. Please factor this in before placing your order.

Duties & Taxes — Orders Outside the EEA

Local taxes, duties, tolls, and customs fees are not included in our prices. These costs are charged by your local authorities and the carrier, and may include customs handling fees.

  • All duties and taxes are the customer's responsibility
  • Refused deliveries due to unpaid duties will not be refunded
  • Return shipping and restocking fees may apply

Shipping & Delivery Responsibility

We ship using reliable carriers such as PostNL and FedEx from our warehouse in the Netherlands.

As the seller, we are responsible for ensuring your order reaches you. If your parcel is lost or significantly delayed, please contact us at info@rollingmavericks.com and we will work with the carrier to resolve the issue on your behalf.

Once a parcel has been delivered and confirmed by the carrier, responsibility passes to you as the recipient.

Dispatch & Tracking

  • Orders are dispatched within 1–2 business days
  • Orders placed Friday evening or during the weekend ship on Monday or Tuesday
  • You can track your shipment via our tracking page

Country-Specific Notes

Rest of the World: We ship to most countries. If your country isn't available at checkout, email info@rollingmavericks.com and we'll see what's possible.

Shipping Methods

Regular Mail via Postal Services (available in select countries)

  • Most economical option
  • Slower delivery
  • Final delivery via local postal services

FedEx International Connect Plus

  • Faster and more reliable
  • Delivery within days depending on destination

⏱️ Transit times are estimates, not guarantees.

Free Shipping

In many countries we offer Free Regular Mail or Free Express Shipping, depending on order value. The Free Shipping bar at the top of the shop shows exactly how much you need to spend to qualify.

Shipping Costs

Estimated shipping costs appear in your cart. Final shipping costs are calculated at checkout.

Estimated Delivery Times

Netherlands & Belgium

  • Regular Mail: 1–5 business days

FedEx (estimated)

  • Europe: 2–5 business days
  • United States: ±5 business days
  • Asia-Pacific & Rest of World: 4–8 business days

⚠️ Delivery times may increase during peak periods such as Black Friday and Christmas.

Contact

Questions about shipping, costs, or delivery times?

📧 info@rollingmavericks.com 📞 +31 6 295 75 491 🕘 Workdays: 09:00 – 19:00 CET